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BCI Professional Practices Training Incident Response and Crisis Management

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Course Information

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This course is a comprehensive learning opportunity covering all aspects of developing and implementing an incident response structure and crisis management capability. It begins with learning how to build an incident response structure, as introduced in the Design stage of the Business Continuity Management (BCM) Lifecycle, and goes beyond incident management into learning how to build a crisis management capability in an organization.

Course Code

EZB1IRC7

Course Dates

13th July 2017 – 14th July 2017

Course Leader

Louisa Berry

Course Fee

£1050.00
Course Description


BCI Professional Practices Training

Incident Response and Crisis Management Course

This course is a comprehensive learning opportunity covering all aspects of developing and implementing an incident response structure and crisis management capability. It begins with learning how to build an incident response structure, as introduced in the Design stage of the Business Continuity Management (BCM) Lifecycle, and goes beyond incident management into learning how to build a crisis management capability in an organization.

This course provides the business continuity and resilience professional with the opportunity to gain a deeper knowledge and understanding of this subject as well as the opportunity to apply this knowledge in the classroom using a case study and an exercise.

 

The course is broken down into modules exploring the concepts and principles of incident and crisis management and what tools and techniques can be applied when anticipating and assessing incidents. It also looks at the key activities, roles and responsibilities required for effective incident and crisis management. This course is based on the Business Continuity Institute's Good Practice Guidelines and reflects the current global thinking from ISO 22301 and BS 11200.

 

Who should attend?

Business continuity and resilience professionals who require in-depth knowledge and an understanding of how to build an incident and crisis management capability in an organization.

 

It is recommended that students have a minimum of a CBCI or equivalent credential with experience working in an organization in a continuity and resilience related role.

 

This course is not a crisis leadership or crisis communications training course but is designed for those with responsibilities for developing and implementing incident and crisis management plans and procedures, and who may have an active role in a crisis management team.

 

Course Objectives

  • Provide an understanding of the principles, strategies and techniques of incident response and crisis management.
  • Develop the knowledge and skills necessary for implementing an effective structure and processes for responding to and managing incidents

 

Course Delivery

The course is delivered at our campus at Aylesbury. The sessions are classroom based and are a mixture of delivered sessions, case studies, discussions and exercises. The sessions are delivered by Senior Lecturers from Bucks New University who are industry experts and are BCI approved trainers.

 

Sample Agenda

Full details including breaks will be provided to booked delegates

 

What’s included?

The course fee includes all course material, refreshments and lunch (please ensure you notify us of any special requirements at the time of booking), together with a certificate of attendance from the BCI. The course does not include accommodation, however, the location is well placed in Aylesbury, with good transport links and a range of accommodation close by.

 

Further information

If you require further information, please contact: louisa.berry@bucks.ac.uk

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